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MobiHealth “we” or “us” is committed to protecting your personal information when using our services; we strive to create a safe and pleasant environment for everyone. In order to provide you with the full spectrum of our Services, we may need to collect information about you. This page aims to help you to understand what information we might collect about you and how we use it, how MobiHealth protects such data and what choices you have on how that information is used.
MOBIHEALTH MAY COLLECT AND PROCESS THE FOLLOWING DATA ABOUT YOU
General Information Collected:
Visitors to our Website can access the Website’s home page and browse some areas of the Website, without disclosing any personally identifiable information. Visitors to our App may browse some areas of the App, without disclosing any personally identifiable information.
We may track information provided to us by your browser, including the Website you came from (known as the referring URL), any MobiHealth online advertisements located on third party websites that you may have clicked on to access the Website, the type of browser you use, the time and date of access, and other information that does not personally identify you.
In some cases, you must register to access portions of the Website and App. In addition, we gather information about you that is automatically collected by our Web server, such as your IP address and domain name. MobiHealth may use Web server and browser information to individually customize its offerings and presentations if you submit your personal information. We may also ask you for information when you report a problem with our Website and/or any of our services.
Individual Members (Providers) must be registered with their national regulatory authorities as a doctor, nurse or allied healthcare professional. Therefore, Providers who wish to become an Individual Member, will submit to a unique identification pre-registration check upon application to MobiHealth. Personal e-mail addresses determine this unique identifier and provide both a Member ID necessary to log in to our Services and a method of communication between us, and our Members. We require Providers to confirm their registration through a number of mechanisms including a verification link through a professional email address.
A Member’s personal e-mail address remains hidden from other Members unless they choose to display it. Members and pre-registered Members in corporate schemes have the opportunity to unsubscribe at any stage whereupon all personal data will be removed. Corporate scheme Member pre-registration requires submission by the corporate scheme client of first name, surname and e-mail address to generate a pre-registered member profile. Corporate scheme clients are provided with an e-mail for all prospective members informing that corporate scheme Membership has been provided for them and that their e-mail address will be released for this purpose, and this purpose alone to us. An e-mail address is provided allowing individuals to unsubscribe preventing submission of their e-mail address. Corporate scheme Members may unsubscribe at any time following pre-registration whereupon all personal data and e-mail addresses will be removed. MobiHealth selects and stores non-personally-identifiable data including IP address, profile information, aggregate user data, and browser type, from Members and Visitors to our Website in an internal service that allows communication between members without the need to disclose personal e-mail addresses to one another. Members may wish to disclose personal e-mail addresses to one another but are advised to do so with caution, and at their own risk.
Access or sign up to any of our Services, activities or online content, such as our social media pages, our App, newsletters, live chats, message boards, or creation of an account using MobiHealth’s online registration system may result in MobiHealth receiving personal information about you.
When Visitors register to use services on our Website and/or App, they are asked to provide identifying information. This may consist of information such as your name, gender, email address, postal address, telephone or mobile number or date of birth, depending on the activity. On our registration screen, we may label which information is required for registration, and which information is optional and may be given at your discretion. Our Website and/or App will obtain your consent before collecting personally identifiable information.
In order to register as a Member, you may be asked to sign up to our Services by using your LinkedIn login, Facebook login, by entering your details manually or with other partner organization mechanisms. By doing this, you automatically authorize us to access some of your LinkedIn, Facebook and partner data, such as your public LinkedIn/Facebook/partner profile /email address /interests / gender /birthday /current city /photos /connections, and data of your LinkedIn connections. You may also be asked to allow us to collect your location data from your device when you download or use our Service. Upon collection of same, we may be classifying data, such as your name, address, email address and telephone number, and, if you conduct business with us, financial information.
Information collected on registration:
Our Services are not intended or designed to attract people under the age of 18. We do not knowingly collect personally identifiable data from site visitors under the age of 18.
We will make effort to limit the collection, use and holding of your information that we require to deliver exceptional service to you, which includes:
Third Parties and Your Information:
MobiHealth may share some kinds of information with third parties as described below:
MobiHealth may release your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may disclose your personal information to third parties:
Except as described above, MobiHealth will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary:
Third Party Links and Your Information:
Our Website may, occasionally, contain links to and from the websites of our partner networks, advertisers and associates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
How we use tracking technologies:
Cookies, log files, and pixel-tags (Web beacons) are technologies that could be used by the Website to identify a user as the user moves through the Site, or as the user clicks on an online advertisement located on a third party website. Your browser allows us to place some information (session based IDs and/or persistent cookies) on your computer’s hard drive that identifies the computer you are using. We may use this to personalize our Website. Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. Occasionally, we contract with third parties to place cookies on your computer’s hard drive. Although cookies do not normally contain personally identifiable information, if you have provided us information about you, we may associate your registration information with cookies or other tracking utilities our Website places on your computer’s hard drive.
Furthermore, we may use other tracking systems like pixel-tags. Pixel tags, sometimes called Web beacons, are similar in function to a cookie. But because of their insignificant size, it is not visible; though, they are used to pass certain information to our servers to personalize our Website and to track your usage across other MobiHealth websites and third party websites where MobiHealth online advertisements are located. In addition, we may also use pixel tags in our HTML based email.
Right to your Personal Information:
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. Any such request made to us may be subject to a fee of USD10 in order to cover our costs in providing you with details of the information that we hold about you.
By using this Website, our App and their contents and/or any of our Services made available to you, you consent to our collection and use of your information as described above. We will continuously assess its practices to ensure that your privacy is respected.